Shipping Policy

As an essential service, we are operating during all alert levels and providing contactless delivery New Zealand wide.

Shipping within New Zealand

You order will be processed within 24 hours and you will receive an email notifying your parcel tracking number. Your parcel will be delivered to your door as per following timeframes.

Auckland Region - usually within 3 working days.
New Zealand wide delivery : within 3 to 4 working days. ( if rural, may take an extra day)

Please note bulk orders may need extra days to process.

Shipping Cost

We offer FREE SHIPPING (NZ) for all orders over $65 NZD.

Shipping cost for orders under $65 NZD are as below.

Auckland Region : Flat rate $5
Rest of NZ : Flat rate $8.00 (both Urban + Rural).

We use NZ Courier Post to deliver our packages around the country including rural areas where rural post delivery is available. You will receive a separate email from us notifying your tracking number for your package when it's ready, so you can easily track your order.

We use environmental friendly, biodegradable packaging/mailers for all our orders and we highly encourage you to re-use or recycle them.

Shipping to Australia:

We ship our craft kits to Australia (as an Untracked parcel) and the cost for shipping will be applied at checkout. We recommend buying a 3 or 6 month pre-paid subscription so you can save on shipping costs. We can ship 2 or 3 parcels together at once when you buy a subscription.

Please allow atleast 14 days for shipments to arrive.

If you have any further queries regarding our shipping costs, delivery times or require urgent delivery, please do not hesitate to contact us.

Due to Covid 19 pandemic and delays of shipments, we currently do not ship to other countries except for Australia. Please do get in touch if you have any queries.